Ongeri Expeditions respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it.

Information We Collect

When you enquire about a safari or book with us, we collect:

• Contact details (name, email, phone number)
• Travel preferences and dates
• Passport information (for bookings only)
• Payment details (processed securely by third party providers)
• Special requirements (dietary, medical, accessibility)

Our website also collects standard analytics data through cookies, including pages visited, time on site, and referring sources.

How We Use Your Information

We use your information to:

• Respond to your enquiries and plan your safari
• Process bookings and coordinate with lodges, guides, and transport providers
• Send booking confirmations and travel documents
• Improve our website and services
• Send occasional updates about new destinations or offers (only with your consent)

Who We Share It With

We share your information only with partners essential to delivering your safari: lodges, camps, airlines, ground handlers, and travel insurance providers. We never sell your data to third parties.

How We Protect It

Your data is stored securely and accessed only by team members who need it to serve you. Payment information is processed through encrypted, PCI compliant systems. We retain booking records for seven years as required by Kenyan law.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights or ask questions about this policy, contact us.

Cookies

We use cookies to analyse website traffic and improve your experience. You can disable cookies in your browser settings, though some site features may not function properly.

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Contact: 
travel@ongeriexpeditions.com
+254 711 471 757

Ongeri Expeditions, Terra Mia, Marula Lane, Karen, Nairobi, Kenya